WhatsApp Business API

Messages with
98% open rate

Emails get lost in spam. SMS are ignored. WhatsApp messages are read within 3 minutes. Send confirmations, reminders and campaigns directly to customer phones.

Activate WhatsApp See how it works
98%
Open rate
3 min
Response time
45%
Click rate
T
Tixello
online
Delivered
Read
📊
2,847
messages today
Comparison

Why WhatsApp
beats email

Email
Open Rate 21%
Response time 6+ hours
Click Rate 2.5%
Gets lost in spam, promotions tab, or is completely ignored.
SMS
Open Rate 82%
Timp raspuns 90 sec
Cost / message 0.05-0.10 EUR
Expensive, limited to 160 characters, no media or buttons.
RECOMMENDED
WhatsApp
Open Rate 98%
Response time 3 min
Click Rate 45%
Rich media, interactive buttons, read confirmations, competitive costs.
Message Types

The right message
at the right time

Automate communication for every stage of the customer journey.

🎫

Order Confirmations

Sent instantly after purchase with all details: tickets, event, QR code, download link.

Idempotent delivery
⏰

Smart Reminders

Automatically scheduled at D-7, D-3 and D-1. Timezone aware - arrive at appropriate times.

Timezone-aware
🎯

Promo Campaigns

Target specific segments with personalized offers. Dry-run for testing before sending.

Audience segmentation
🔐

OTP Verification

Verification codes for authentication and security. Instant delivery, configurable expiration.

Maximum security
🚨

Urgent Communications

Quickly notify all participants about location changes, postponements or safety information.

Priority delivery
✨

Smart Templates

Personalization with variables: {first_name}, {event_name}, {ticket_type}, {discount_code} and more.

Multi-language
Automatic Reminders

Scheduling
smart

Reminders are automatically scheduled and arrive at the right time in the customer timezone.

🎉
Event
15 Iulie
D-7
8 Iulie
1 week
"Your event is in 7 days! Get ready..."
D-3
12 Iulie
3 days
"Only 3 days left! Check the details..."
D-1
14 Iulie
Tomorrow!
"Tomorrow is the big day! Don't forget your tickets..."
Timezone Aware
Messages arrive at 10:00 AM customer local time
Configurable Intervals
Set D-7, D-3, D-1 or whatever intervals you want
Mass Scheduling
One click for all participants
Compliance

GDPR compliant
by design

Opt-in/Opt-out Management
Customer consent is requested and respected. Unsubscription is instant across all channels.
Complete Audit Log
Every message, every consent, every change - everything is logged for compliance.
Pre-approved Templates
All templates go through BSP approval before being used.
E.164 Validation
Phone numbers are validated in international format before sending.

Supported Providers

360
360dialog
Official WhatsApp BSP
tw
Twilio
Global Communications Platform
M
Meta Cloud API
Direct from Meta
Automatic failover between providers
Setup

Configuration in
3 simple steps

1

Connect WhatsApp Business

Choose your preferred provider (360dialog, Twilio or Meta) and enter API credentials. We handle the configuration.

WhatsApp Business API
2

Create templates

Use our pre-defined templates or create your own. We submit them for BSP approval automatically.

{first_name} {event_name} {ticket_type} {discount_code}
3

Activate and monitor

Messages are sent automatically. Track deliveries, reads and costs in real-time from the dashboard.

Real-time messages
Activate WhatsApp now

Pay only for messages sent

"
"We switched from email to WhatsApp and event attendance increased by 35%. People actually read the messages. D-1 reminders cut no-shows in half."
Alexandra M.
Event Manager, Festival Booking

Communicate
directly

98% open rate. 3 minute response time. Your messages actually get read.

Activate WhatsApp Questions? Contact us

Works with 360dialog, Twilio and Meta Cloud API